Category Archives: Management

Your idea of success is completely wrong

There is this idea that success is 100% correct decision making. For some people, they understand this to be 90% or even 80% correct decision making. This idea is completely wrong. A success rate of 56%, implying 44% incorrect decisions, is a great result. Here’s why. Let’s simplify things. Assume that you are the chief executive of a company…

Your guide to handling ethical management issues

You have spent a lot of time honing your business ethics, governance and compliance skills, but time and again you find yourself in difficult situations and realise nobody taught you what to do. If I just described you, then this article is for you. Most of what is taught is with regards to how to…

Lack of Transparency in Senior Dubai Executive Departures

Last week saw the unexplained resignation of two senior executives, the chief executive of Jumeirah Group and the chief investment officer of EmiratesNBD. There are several pertinent facets to these announcements. First, both seemed to be abrupt as there was no permanent successor named in the reports. Second, both left after a relatively short tenure, with…

Compensation Foundations: Long Term Incentive Plans

This week’s column is the third in a series that I co-author with Ray Everett, the chief executive of Aon Hewitt in the Middle East. In our previous articles we spoke about salary – what you give people to show up every day, and incentives – what you pay them to do their job well.…

Your understanding of “win-win” can harm you

The idea of win-win outcomes is seductive, it implies that everybody gets what they want. This belief can harm you for three reasons:  You cannot know what a win means for the other party. After all, negotiation 101 teaches us that one should never reveal their goals to the other person. Life is not a…

No values? Here’s a promotion!

My insight into how those with no values are promoted: If a supervisor instructs an employee to do something, then an employee with values will push back if the action conflicts with their values. The employee with no values will immediately execute the instruction without hesitation. From the supervisor’s point of view it can look…

Souq’s success reveals the kind of CEOs we need

Souq.com, a private entrepreneurial company, sold for more than Dh2 billion this year while in the same period at least two large listed companies, one with a sovereign wealth fund backing it, required Dh500 million to Dh1.5bn in new capital. Understanding the difference between why an entrepreneurial company was so successful in a period when…

Compensation Foundations: Designing an Effective Incentive Plan

This week’s column is the second in a series that I co-author with Ray Everett, the chief executive of Aon Hewitt in the Middle East. In the first article we discussed job identification, job grading and linking it to pay. While people are paid salaries to do their job, incentives encourage them to do their…